Energy Regulatory Office Department of Markets Development - Departments and Bureaus

• The Department of Markets Development (DRR) is responsible for:
• promoting the development and European integration of electricity and natural gas markets, primarily by defining the rules for participation in the markets harmonised at the European level, as laid down in the instructions for the operation and use of the transmission networks, and monitoring compliance with these rules;
• activities aimed at ensuring the development of competition in retail markets for electricity and natural gas and strengthening of the position of consumers in those markets, mainly through the rules laid down in the instructions for the operation and use of distribution networks, compliance programmes for distribution system operators, promotion of knowledge of market rules among consumers and their rights to switch the supplier, and providing pertinent information to consumers;
• activities aimed at ensuring the development of competition on wholesale markets for electricity and natural gas, mainly by reviewing market strategies of entities operating on these markets and investigating anti-competitive behaviours, including in particular price manipulation, and cooperating with the competent authorities in this regard;
• accounting for state aid granted to electricity generators to recover stranded costs, and review of 15-year forecasts of production volumes, modernisation or construction of new sources using conventional energy sources, drawn up by power generation companies;
• assessing the performance of obligations in respect of public sale of electricity and gaseous fuels, and carrying out analyses related to the functioning of the electricity and gaseous fuel markets;
• maintaining a database of civic energy communities;
• operating an offer comparison engine.

Contact details:

• Information Point for Consumers of Electricity and Gaseous Fuels—T: +4822 244 26 36

The Information Point for Consumers of Electricity and Gaseous Fuels is open for consumers at the head office of URE from Monday to Friday from 8.15am to 2pm.